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By Jacquie Samuels, Sr. Content Specialist at Precision Content As part of my work for Precision Content Authoring Solutions, I’ve been working with easyDITA by Jorsek almost exclusively for the last few years as it’s the component content management systems (CCMS) used by several of our clients. Admittedly on the authoring side, it hasn’t always […]
Posted on by Rob Hanna
Precision Content is proud to announce our inclusion in this year’s list top 100 companies that matter the most in the digital content industry. The prestigious list, in its 18th year, includes industry leaders like Apple, Facebook, Hootsuite, and Twitter. The list names companies that are leading the changes in the digital content space. “Analytics. […]
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By Rob Hanna. The issue of whether to use sentence-case or title-case for topic and section titles can be nearly as controversial and personal for us as the Oxford comma. Most of the commercially-available style-guides are split on the issue as to when to use title-case and even how to use title-case. The APA style-guide […]
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By: Jim Purdy (Retired author, trainer, colleague, mentor, and friend.) Since my father died two years ago, my 81-year-old mother has received correspondence from the Department of Veterans Affairs. Every time she gets a letter from the DVA, I get an anxious phone call. She can’t make head nor tails of what the letter […]
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By Jacquie Samuels There comes a point in your technical communication career when you look at the content you’re delivering to your end users and you realize the unfortunate reality: what you deliver to your end users is just not good enough anymore. Change isn’t a big red button However, when people come to us […]
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Microcontent: Another term enters the lexicon of content professionals–Fantastic! Add that to the lengthy list of new terms and ideas that will shape the way we think about information and how we create it. I think there would be a lot more excitement if there wasn’t an underlying sense of foreboding about it all. Artificial intelligence, Internet of […]
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According to this popular statistic, by 2020, less than two years away, 50% of all searches will be voice searches and chatbots will power 85% of all customer service interactions. 85 percent!! C’mon? Having just returned from the Information Energy conference in Amsterdam, where Precision Content was a sponsor, the common opinion seemed to be that […]
Posted on by Rob Hanna
A table is an arrangement of columns and rows that organizes and positions data. It’s a fantastic, and popular means of organizing and structuring information for optimal communication. Tables make it easy for readers to find information and shows when information is missing or ommited. Tables are great for print output. They’re compact and easy to scan. However, […]
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To be competitive and innovate, an organization needs to think strategically about content. Knowledge is an asset that can open markets, drive opportunities, or mitigate risk. We are entering the era of Content 4.0 and capturing knowledge using micro-content structures, will provide maximum flexibility allowing you to keep pace with popular technologies like chatbot and voice […]
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On December 12, 2017, Steve Manning, VP of Consulting Services at Precision Content discussed the growing popularity in chatbot, voice-enabled interfaces, and AI and how these new technologies will change the way we approach content. Forbes reports that by 2020, half of all searches will be voice searches and chatbots will power 85% of all […]
