Are you satisfied with your DITA solution?

Posted on by PCAS

By Rob Hanna – President of Precision Content If your answer is “No” then you are not alone according to a 2017 survey of more than 250 technical communication professionals conducted by The Content Wrangler. The DITA Satisfaction Survey[i] indicates that 62% of respondents using DITA are—to varying degrees—dissatisfied. As many as 10% of that group were […]

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Addressing DITA Dissatisfaction Part 1: Skills Development

Posted on by PCAS

By Rob Hanna – President of Precision Content This article is part of a series based on the results of a survey of more than 250 technical communication professionals conducted by The Content Wrangler in 2017 entitled The DITA Satisfaction Survey[i]. In the survey, almost two-thirds of respondents voiced concerns with their DITA deployment. In […]

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Addressing DITA Dissatisfaction Part 2: Technology

Posted on by PCAS

By Rob Hanna – President of Precision Content This article is part of a series based on the results of a survey of more than 250 technical communication professionals conducted by The Content Wrangler in 2017 entitled The DITA Satisfaction Survey[i]. In the survey, almost two-thirds of respondents voiced some concerns with their DITA deployment. […]

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Addressing DITA Dissatisfaction Part 3: Management

Posted on by PCAS

By Rob Hanna – President of Precision Content This article is part of a series based on the results of a survey of more than 250 technical communication professionals conducted by The Content Wrangler in 2017 entitled The DITA Satisfaction Survey[i]. In the survey, almost two-thirds of respondents voiced some concerns with their DITA deployment. […]

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Is your content future-enabled? 3 questions to consider about content creation

Posted on by PCAS

We commissioned a survey in late 2015 on the topic of innovating content creation and reuse. The data revealed that only a handful of companies have formal content creation practices. It prompted us to summarize the numbers and ask the three questions below and to frame this blog post around the value of future-enabling content. […]

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Tips for Subject Matter Experts – Providing Effective Feedback

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As a content services company, we help companies transform their content. This involves working with subject matter experts (SME) to rewrite and restructure legacy content. We have noticed, that although authorities in their role, SMEs often require guidance on how to provide effective feedback and comments when reviewing draft content.  We provide short training sessions before any […]

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The Definition of Done & The Path to Project Management Bliss

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Success is not about checking off a box to say that you have finished something. That’s just finishing something. You can only truly succeed when you have transcended to a new state of being. In project terms, I call this the Definition of Done. It is a Zen-like state in which you become something greater […]

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What does high-value content look like?

Posted on by PCAS

Not all information is alike. How do we measure the value of information? Should all information be given the same value? Should some information be given special treatment? How do we decide which information is important, or high-value? At Precision Content we think about this stuff — infonomics — a lot; probably too much. To help […]

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A DITA project gone wrong: How to fight the Daleks

Posted on by PCAS

Don’t let the Daleks EX-TERMIN-ATE your documentation plans. Get back on track with Precision Content. The Whoniverse DITA is a wonderful documentation standard that takes technical documentation into a new world of possibilities. From re-use to multi-channel publishing, there’s no doubt that DITA is a massive step forward from unstructured content. However, that massive step […]

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INFOGEDDON [A short film]

Posted on by PCAS

Business is now. Data is forever. You never know what the future holds … until it hits!! What we’re tracking now is called a “Company-killer.” Information is expanding across the enterprise. Businesses are creating and filling corporate digital landfills, clogging operational processes without knowing their complete content holdings or the value contained within. “In 2014, the collective […]

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