From Chaos to Clarity: Cleaning Up Mission-Critical Content for the AI-Enabled Future

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Knowledge Management • AI Readiness From Chaos to Clarity: Cleaning Up Mission-Critical Content for the AI-Enabled Future By Chris MacMillan, Precision Content 🚀 Start Your AI-Powered Content Clean Up Insight Spotlight The Hidden Opportunity Inside Your Knowledge Chaos Every organization today is racing to harness AI. Teams are rolling out chatbots, copilots, and knowledge assistants […]

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Precision Content at LavaCon 2025: Trust in Your Content

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Precision Content at LavaCon 2025: Trust in Your Content October 5–8, 2025 · Atlanta, GA — Where content leaders shape the future of strategy and operations. This year’s theme, From Content Strategy to Content Operations: Reducing Costs and Generating Revenue Through Better Content, aligns with our mission: helping organizations build content as trusted infrastructure. Content […]

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Process vs. Procedure: Building the Foundation of AI-Ready Content

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Knowledge Management • AI Readiness Process vs. Procedure: Building the Foundation of AI-Ready Content By Chris MacMillan, Precision Content 🚀 FREE Process vs Procedure Audit — Offer In the field of technical communication, precision isn’t just a virtue—it’s a necessity. Whether you’re designing customer support documentation, internal SOPs, or AI-ready content for intelligent systems, the […]

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DITA Success or DITA Disaster?

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Knowledge Management • DITA • CCMS The Seven Mistakes That Tank CCMS Projects (and How to Avoid Them) 🧭 Jump to the 7 Mistakes Download the Guide A DITA-enabled Component Content Management System (CCMS) should deliver modular reuse, consistent multi-channel publishing, and AI-ready knowledge. But many programs stumble: migrating unstructured legacy docs, relying on vanilla […]

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Syndney Opera House and Guggenheim Museum Bilbao’s well-planned and on-budget construction

Book Review: Planning, Prototypes, and Precision: A Tech Comm Take on How Big Things Get Done

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The Power of Planning: Lessons from the Sydney Opera House and the Guggenheim Museum Bilbao How Big Things Get Done: The Surprising Factors That Determine the Fate of Every Project, from Home Renovations to Space Exploration and Everything In Between by Bent Flyvbjerg and Dan Gardner, is a book about planning and execution in complex […]

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Planning to be around the table whole day

Intent and Style: Clarifying the Roles of Content Standard and Style Guide

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What’s the real difference between a content standard and a style guide—and why does it matter so much? If you’re serious about scaling content that’s reusable, reliable, and ready for AI, you need more than branded templates and tone-of-voice documents. You need a unified content standard—the operating system for your content. In this article, we […]

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Precision Content Returns to the STC Summit

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May 18, 2024 — The Precision Content team is thrilled to be back at the STC Summit conference! We’re looking forward to reconnecting with industry peers, sharing insights, and exploring the latest trends in technical communication. Join us as we dive into discussions about structured content strategies, innovative content management solutions, and the future of […]

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See you at ConVEx 2024

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As the world of content evolves at breakneck speed, managing information flow can feel like an uphill battle. Join us at the conference to discover how Precision Content can be your partner in transforming your content management through DITA and CCMS, explore how optimized content fuels business growth and innovation, and gain insights into creating […]

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Take the 2024 DITA Satisfaction Survey

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Help Us Shape the Future of Content – Share Your DITA Insights The 2024 DITA Satisfaction survey is ready. Join us to harness the collective experience of the DITA user community. Unlock valuable thought leadership. We’re collaborating with The Content Wrangler to gauge the satisfaction of people using or planning to adopt DITA for technical […]

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Transitioning From Tech Writing To Information Architecture – February 8, 2024

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Join us for a presentation from Rob Hanna, co-founder of Precision Content, on transitioning from a career in technical writing to a career as an information architect. Rob Hanna has achieved notable recognition in his field, including the Fellow rank from the Society for Technical Communication (STC) and the Enterprise Content Management Specialist (ECMs) designation […]

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