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It isn’t enough to deliver the right content to the right people at the right time. Your customers don’t just need content anymore, they need answers. The move to
artificial intelligence, chatbots, and conversational user-interfaces is changing how we create and deliver content.
The techniques you use to write and organize component-based content will have an even greater impact on the readiness and usability of your content in the future. Content needs to be precise and written for user intent.
In an omnichannel world, people want information they can easily use. To do that, you need content that is designed and structured for user-intent and optimized for today’s technologies.
Precision Content® Structured Authoring Training is a standardized, methodological approach to content creation based on decades of research into how the human brain reads and understands information and modern content creation best-practices.