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18th annual EContent list of top 100 digital companies

Precision Content joins list of top 100 content companies

Posted on by Rob Hanna

Precision Content is proud to announce our inclusion in this year’s list top 100 companies that matter the most in the digital content industry. The prestigious list, in its 18th year, includes industry leaders like Apple, Facebook, Hootsuite, and Twitter. The list names companies that are leading the changes in the digital content space. “Analytics. […]

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sentence v title case

Sentence-Case Versus Title-Case for Topic-Based Authoring

Posted on by PCAS

By Rob Hanna. The issue of whether to use sentence-case or title-case for topic and section titles can be nearly as controversial and personal for us as the Oxford comma. Most of the commercially-available style-guides are split on the issue as to when to use title-case and even how to use title-case. The APA style-guide […]

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Convergence-come together

The convergence of communications: Marcomm + Techcomm

Posted on by PCAS

Every company strives to communicate effectively with their customers and prospects. The two main producers of contact within most enterprises are the Marketing Department and the Technical Communications Department.  Yet, so often these silos are more divided than the Red Sea. Can, and should they converge? Convergence means: “The process of coming together or the […]

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tile_satisfaction

Are you satisfied with your DITA solution?

Posted on by PCAS

By Rob Hanna – President of Precision Content If your answer is “No” then you are not alone according to a 2017 survey of more than 250 technical communication professionals conducted by The Content Wrangler. The DITA Satisfaction Survey[i] indicates that 62% of respondents using DITA are—to varying degrees—dissatisfied. As many as 10% of that group were […]

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tile_skills

Addressing DITA Dissatisfaction Part 1: Skills Development

Posted on by PCAS

By Rob Hanna – President of Precision Content This article is part of a series based on the results of a survey of more than 250 technical communication professionals conducted by The Content Wrangler in 2017 entitled The DITA Satisfaction Survey[i]. In the survey, almost two-thirds of respondents voiced concerns with their DITA deployment. In […]

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tile_tech

Addressing DITA Dissatisfaction Part 2: Technology

Posted on by PCAS

By Rob Hanna – President of Precision Content This article is part of a series based on the results of a survey of more than 250 technical communication professionals conducted by The Content Wrangler in 2017 entitled The DITA Satisfaction Survey[i]. In the survey, almost two-thirds of respondents voiced some concerns with their DITA deployment. […]

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tile_management

Addressing DITA Dissatisfaction Part 3: Management

Posted on by PCAS

By Rob Hanna – President of Precision Content This article is part of a series based on the results of a survey of more than 250 technical communication professionals conducted by The Content Wrangler in 2017 entitled The DITA Satisfaction Survey[i]. In the survey, almost two-thirds of respondents voiced some concerns with their DITA deployment. […]

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Virtual connection

Is your content future-enabled? 3 questions to consider about content creation

Posted on by PCAS

We commissioned a survey in late 2015 on the topic of innovating content creation and reuse. The data revealed that only a handful of companies have formal content creation practices. It prompted us to summarize the numbers and ask the three questions below and to frame this blog post around the value of future-enabling content. […]

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Tafel Glhlampe Strichmnnchen

Tips for Subject Matter Experts – Providing Effective Feedback

Posted on by PCAS

As a content services company, we help companies transform their content. This involves working with subject matter experts (SME) to rewrite and restructure legacy content. We have noticed, that although authorities in their role, SMEs often require guidance on how to provide effective feedback and comments when reviewing draft content.  We provide short training sessions before any […]

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drwho31000x700px

A DITA project gone wrong: How to fight the Daleks

Posted on by PCAS

Don’t let the Daleks EX-TERMIN-ATE your documentation plans. Get back on track with Precision Content. The Whoniverse DITA is a wonderful documentation standard that takes technical documentation into a new world of possibilities. From re-use to multi-channel publishing, there’s no doubt that DITA is a massive step forward from unstructured content. However, that massive step […]

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