Precision Content® eLearning

Learn a repeatable method for creating clear, structured content.

Master the Precision Content® methodology for planning, structuring, writing, and reusing technical information with greater consistency.

✓ Approx. 12 hours  ✓ 100% self-paced  ✓ Online ✓ Certificate

Trusted by content teams at leading global organizations
Cisco
DocuSign
HP
Mastercard
Eli Lilly
AstraZeneca
NCCI

What you’ll learn

A practical method for making better content decisions.

This is not software training and it is not tied to DITA. You learn a content methodology you can apply in Word, a CMS, a CCMS, or virtually any authoring environment.

01

Plan before writing

Define audience, purpose, context, and the response you want from the reader.

02

Recognize information types

Identify Concept, Task, Reference, Process, and Principle content so structure becomes predictable.

03

Chunk deliberately

Create focused units with clear boundaries that are easier to review and reuse.

04

Write with precision

Use consistent patterns that reduce ambiguity instead of relying on personal style.

05

Design for reuse

Create modular content that holds up outside its original context and across channels.

Course curriculum

Two courses. Fifteen modules. One complete methodology.

Start with the mental model behind Precision Content, then learn the writing rules and structures that turn the methodology into repeatable practice.

Course 1 · Approx. 6 hours

Precision Content® Fundamentals

Learn the mental model behind Precision Content and how to plan and organize information before applying detailed writing techniques.

01 · Introduction to Precision Content Writing
What Precision Content is · Why structured writing matters · Writing for readers, reuse, systems, and AI
02 · One Unified Content Standard
Creating consistency across writers · Moving from individual preferences to shared rules · Establishing a common definition of good content
03 · Two Approaches to Content Creation
Understanding different approaches to creating information · Recognizing when and how structured content changes the writing process
04 · The Three Guiding Principles
The foundational principles writers use to make content decisions · Applying them consistently instead of relying on intuition
05 · The Four Organizing Functions
How information is organized for usability · Using structure to make relationships between ideas explicit
06 · The Five Information Types
Reference · Concept · Principle · Process · Task · Identifying information by purpose rather than appearance
07 · Applying the Fundamentals
Bring the standard, principles, organizing functions, and information types together · Analyze content and choose the appropriate structure

Course 2 · Approx. 6 hours

Precision Content® Methods

Turn the Fundamentals into repeatable writing techniques using the rules, structures, and information patterns that define Precision Content.

08 · General Writing Rules
Core Precision Content conventions · Consistency rules · Handling ambiguity · Titling and recurring writing decisions
09 · Plain Language
Reduce unnecessary complexity · Choose direct, understandable language · Eliminate avoidable ambiguity and jargon
10 · Core Writing Structures
Reusable structures and patterns · Chunking · Lists, tables, headings, and other organizing techniques · Match structure to information purpose
11 · Writing Reference Information
What reference information is · When to use it · Structure facts, specifications, values, options, and lookup information
12 · Writing Concept Information
Explain what something is · Define and describe ideas clearly · Provide the context needed for understanding
13 · Writing Principle Information
Communicate rules, policies, constraints, requirements, and guidance · Make governing information explicit
14 · Writing Process Information
Explain how something works or unfolds · Represent stages, sequences, relationships, and flows
15 · Writing Task Information
Help someone accomplish an objective · Write actionable steps · Separate prerequisites, actions, results, and supporting information
The progression is deliberate: Fundamentals teaches you how to think about information. Methods teaches you how to write it consistently.

The core model

Five information types. Five predictable patterns.

ConceptWhat is it?
TaskHow do I do it?
ReferenceWhat do I need to know?
ProcessHow does it work?
PrincipleWhat rules govern this?

See the method work

Same knowledge. Different architecture.

The course teaches you how to make structure, intent, and boundaries explicit rather than leaving them buried in prose.

BeforeDense, document-centric content

01

Before example showing dense technical content
Key information is buried, multiple ideas are mixed together, and structure depends on the writer.
AfterStructured, reusable content

02

After example showing structured component content
Information is grouped by purpose, relationships are explicit, and the same content is easier to scan, review, and reuse.
Best practices for developing usable information.
The difference is the method.

Course at a glance

Everything you need to build the foundation.

Approx. 12 hoursTwo six-hour courses, completed at your own pace.
Fundamentals + MethodsBuild the core thinking skills, then apply the Precision Content information types and writing patterns.
Practical exercisesSee the method applied to realistic technical-content examples and exercises.
Final assessmentDemonstrate your understanding with an 80% passing grade.
Standards GuideKeep the methodology beside you after the course with practical reference material.
Certificate Receive a shareable completion credential when you finish successfully.

Who it’s for

For people who create technical content.

The course is designed for technical communicators who want a more explicit, repeatable way to make content decisions.

Technical writers
Content developers
Documentation engineers
Information architects
Content strategists
Knowledge professionals
No DITA experience required. Precision Content is a content methodology, not a markup language or software course.

Course reviews

Writers feel the difference.

“A game-changer for our team. I highly recommend this program to any technical writer.”

Kat ReiersonManager, Product Documentation
DocuSign

“Honestly the best online training course I’ve ever taken.”

Technical Communications ManagerHP

“My documents are now clearer, easier to read, and more effective. It’s even helped me get better results using GenAI.”

Specialist, Medical InformationAstraZeneca

Built for how technical communicators work now

The same content discipline also makes you better at working with AI.

When you can define information purpose, structure, boundaries, context, and quality explicitly, you are better equipped to prompt, evaluate, and refine AI-assisted content instead of accepting fluent output at face value.

Choose your path

Learning for yourself, or building capability across a team?

Individual eLearning

Start today.

$599 USD

Complete the full Precision Content methodology on your schedule.

Enroll Now →

Team training + certification

Build a shared standard.

Add live instruction, team practice, calibration, certification, and long-term reinforcement for organizational adoption.

Explore Team Training →

FAQ

Questions before you enroll.

How long does the course take?10–12 hours, typically completed over one to two weeks.
Is this DITA or CCMS training?No. Precision Content is tool-agnostic. Apply the methodology in Word, a CMS, a CCMS, or another authoring environment.
Do I need to be an experienced technical writer?The course is useful for both developing and experienced technical communicators who want a more explicit, repeatable approach to structuring information.
Do I receive a certificate?Yes. Successful learners receive a shareable completion certificate and badge.
Can my whole team take the course?Yes. For teams that want live instruction, practice, calibration, or certification, explore Precision Content Team Training.

Precision Content® eLearning

Learn the method. Use it on your next assignment.

Build a repeatable way to plan, structure, write, and reuse technical content.

All prices shown in USD. Precision Content® and the Precision Content® Writing Methodology are trademarks of Precision Content Authoring Solutions Inc.