{"id":85,"date":"2015-12-22T23:27:56","date_gmt":"2015-12-22T23:27:56","guid":{"rendered":"https:\/\/www.precisioncontent.com\/blog\/?p=85"},"modified":"2018-12-19T17:47:01","modified_gmt":"2018-12-19T17:47:01","slug":"north-pole-enterprises-requests-precision-content-services","status":"publish","type":"post","link":"https:\/\/www.precisioncontent.com\/blog\/north-pole-enterprises-requests-precision-content-services\/","title":{"rendered":"North Pole Enterprises request Precision Content Services"},"content":{"rendered":"

\"Santa.infooverload\"<\/a>The Christmas spirit has filled the\u00a0Precision Content Authoring Solutions Inc.’s offices, as we’ve received a message from Mr. Kris Kringle, CEO of North Pole Enterprises requesting our services. We are honoured to be contacted by such a historic and successful\u00a0operation and we are pleased to have the opportunity to start a business relationship with Mr. Kringle and his team of subject matter elves (SMEs).<\/p>\n

(The following internal e-mail from Mr. Kringle, CEO was reproduced with his permission)<\/em><\/h6>\n
\n

December 22, 2015<\/p>\n

Dear Precision Content Authoring Solutions,<\/p>\n

You probably know me as Santa Clause, but up here at North Pole Enterprises I go by Mr. Kris Kringle, CEO. Anyhow, Jack \u201cJelly Belly\u201d Fizzletrifle, the Head Elf in Base Site Operations and I would greatly appreciate it if you could assist us with a proper solution for aligning and transforming our critical, high-value operational content and technical documentation \u2013\u00a0the information that makes our operations tick!<\/p>\n

Over the past decades, we\u2019ve made several upgrades to our processes and systems. For example, we implemented Lean Six-Sigma in the workshop, updated the sleigh\u2019s navigation system, and we brought in SharePoint \u2013 nicknamed it \u201cthe X-mas Files\u201d \u2013 to manage internal communications and documentation.<\/p>\n

For the most part, these upgrades have been great. Our operations are getting more efficient, but they\u2019ve also gotten more complex. I\u2019m concerned that a lot of our new systems require very specific know-how and that only a few key Elves have this knowledge (we call them \u201csubject matter elves\u201d or SMEs\u2026 what do you call them down south?). These SMEs are getting close to retirement and when they leave it will expose us to a lot of risk.<\/p>\n

Another major issue is undocumented policies and procedures. Much of our content is really out-of-date and we\u2019re publishing multiple versions of critical policies. Our elves can\u2019t trust the content. Clearly, we need better content governance practices. But who has the time? Do you know how many gifts we have to make in 364 days?!! (Woo, sorry\u2026 I get a little passionate about our information management practices. A lot of people don\u2019t realize it, but the North Pole’s operations are less about making gifts and more about managing information about the \u201cGift Experience\u201d or “GX” … But I digress).<\/p>\n

We\u2019ve heard that the good folks at Precision Content Authoring Solutions can help us to transform our existing content to make it easier to find\u00a0and understand, and you can probably help us document some of our processes, policies and procedures while leveraging the systems we already have in place (our CIO says we\u2019ve already invested in SharePoint so we have to keep it \u2026 very budget sensitive). We also heard that you can train our Elves to manage our content! Is this\u00a0true? If you could help us to clean up our content and then train us on how to maintain and grow the content in a consistent and sustainable manner, I would be one very happy Kanakaloka <\/em>(that’s what they call me in Hawaii). This would be precisely what we need!<\/p>\n

Of course, we’re a little busy right now, but let\u2019s schedule a WebEx with myself and Mr. Fizzletrifle to discuss our content strategy in January. Talk with you then.<\/p>\n

Have a wonderful holiday season, Merry Christmas, and\u00a0Ho, Ho, Ho!<\/p>\n

Yours truly,
\nKris<\/p>\n

Kris Kringle, CEO
\nNorth Pole Enterprises\u00a0(A division of Christmas Co.)
\nst.nick@np.com<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

The Christmas spirit has filled the\u00a0Precision Content Authoring Solutions Inc.’s offices, as we’ve received a message from Mr. Kris Kringle, CEO of North Pole Enterprises requesting our services. We are honoured to be contacted by such a historic and successful\u00a0operation and we are pleased to have the opportunity to start a business relationship with Mr. […]<\/p>\n","protected":false},"author":1,"featured_media":88,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.precisioncontent.com\/blog\/wp-json\/wp\/v2\/posts\/85"}],"collection":[{"href":"https:\/\/www.precisioncontent.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.precisioncontent.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.precisioncontent.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.precisioncontent.com\/blog\/wp-json\/wp\/v2\/comments?post=85"}],"version-history":[{"count":18,"href":"https:\/\/www.precisioncontent.com\/blog\/wp-json\/wp\/v2\/posts\/85\/revisions"}],"predecessor-version":[{"id":964,"href":"https:\/\/www.precisioncontent.com\/blog\/wp-json\/wp\/v2\/posts\/85\/revisions\/964"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.precisioncontent.com\/blog\/wp-json\/wp\/v2\/media\/88"}],"wp:attachment":[{"href":"https:\/\/www.precisioncontent.com\/blog\/wp-json\/wp\/v2\/media?parent=85"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.precisioncontent.com\/blog\/wp-json\/wp\/v2\/categories?post=85"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.precisioncontent.com\/blog\/wp-json\/wp\/v2\/tags?post=85"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}