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Tips for Subject Matter Experts – Providing Effective Feedback

Posted on by PCAS

As a content services company, we help companies transform their content. This involves working with subject matter experts (SME) to rewrite and restructure legacy content. We have noticed, that although authorities in their role, SMEs often require guidance on how to provide effective feedback and comments when reviewing draft content.  We provide short training sessions before any […]

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The Definition of Done & The Path to Project Management Bliss

Posted on by PCAS

Success is not about checking off a box to say that you have finished something. That’s just finishing something. You can only truly succeed when you have transcended to a new state of being. In project terms, I call this the Definition of Done. It is a Zen-like state in which you become something greater […]

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What does high-value content look like?

Posted on by PCAS

Not all information is alike. How do we measure the value of information? Should all information be given the same value? Should some information be given special treatment? How do we decide which information is important, or high-value? At Precision Content we think about this stuff — infonomics — a lot; probably too much. To help […]

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A DITA project gone wrong: How to fight the Daleks

Posted on by PCAS

Don’t let the Daleks EX-TERMIN-ATE your documentation plans. Get back on track with Precision Content. The Whoniverse DITA is a wonderful documentation standard that takes technical documentation into a new world of possibilities. From re-use to multi-channel publishing, there’s no doubt that DITA is a massive step forward from unstructured content. However, that massive step […]

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INFOGEDDON [A short film]

Posted on by PCAS

Business is now. Data is forever. You never know what the future holds … until it hits!! What we’re tracking now is called a “Company-killer.” Information is expanding across the enterprise. Businesses are creating and filling corporate digital landfills, clogging operational processes without knowing their complete content holdings or the value contained within. “In 2014, the collective […]

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Precision Content hires Jonathan Piasecki as Director of Technical Services

Posted on by PCAS

MISSISSAUGA, ON April 4, 2016  — Precision Content Authoring Solutions Inc., a full service content management consultancy specializing in structured content, information architecture, content design, training, and deployment, today announced that Jonathan Piasecki has accepted the new role of Director of Technical Services. Jonathan brings nearly 20 years of technical communication experience to Precision Content, having worked with organizations such […]

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On Rocket Ships and Horses’ Asses: Where Did Your Content Standards Come From?

Posted on by PCAS

If the internet is good for anything, it’s at least good for continuing the age-old tradition of moralistic fables; stories that may or may not be true but which, at their core, contain some granular principle we can use as a teachable moment. One of these fables (or “memes” as the cool kids call them, […]

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Your customers are profiling your content. What does your writing say about you?

Posted on by PCAS

In the CBS crime drama “Criminal Minds,” FBI profiler and resident genius Spencer Reid frequently analyzes written material such as ransom notes or blogs as he looks for insights into the minds of both victims and perpetrators by analyzing the way their writing lays bare their intentions without their knowledge. While his fellow agents engage […]

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Research shows connection between content clarity and business credibility

Posted on by PCAS

The benefits of clear and easy-to-understand writing in business documentation are obvious. The easier it is to understand your documentation, the less likely you are to have technical problems, process confusion, or calls to the help desk. We also know that the best way to achieve content clarity is to avoid jargon and slang long […]

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North Pole Enterprises request Precision Content Services

Posted on by PCAS

The Christmas spirit has filled the Precision Content Authoring Solutions Inc.’s offices, as we’ve received a message from Mr. Kris Kringle, CEO of North Pole Enterprises requesting our services. We are honoured to be contacted by such an historic and successful operation and we are pleased to have the opportunity to start a business relationship with Mr. […]

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