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Convergence-come together

The convergence of communications: Marcomm + Techcomm = 😊

Posted on by PCAS

Every company strives to communicate effectively with their customers and prospects. The two main producers of contact within most enterprises are the Marketing Department and the Technical Communications Department.  Yet, so often these silos are more divided than the Red Sea. Can, and should they converge? Convergence means: “The process of coming together or the […]

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What is Lightweight DITA- Where does it fit-beautician

Your Lightweight DITA webinar questions answered by Steve Manning

Posted on by PCAS

On Sept 13th, 2017, Precision Content Authoring Solutions Inc. hosted a webinar with special guest Michael Priestley from IBM, one of the original architects of the DITA standard. Michael was joined by Rob Hanna and Steve Manning from Precision Content.  Together, they discussed the evolution of Lightweight DITA, the subcommittee’s activities and plans, all with the goal to help […]

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Precision Content recognized amongst industry leaders

Posted on by PCAS

Precision Content is proud to be recognized amongst industry leaders in the Content Experience Influencer Top 25 and the Content Experience Strategist 200 lists. The company’s Rob Hanna made both lists and is pleased to be in the company of fellow partners and colleagues like Noz Urbina, Joe Gollner, and Andrea Ames. We’d like to thank Mindtouch for their efforts […]

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Are you satisfied with your DITA solution?

Posted on by PCAS

By Rob Hanna – President of Precision Content If your answer is “No” then you are not alone according to a 2017 survey of more than 250 technical communication professionals conducted by The Content Wrangler. The DITA Satisfaction Survey[i] indicates that 62% of respondents using DITA are—to varying degrees—dissatisfied. As many as 10% of that group were […]

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Addressing DITA Dissatisfaction Part 1: Skills Development

Posted on by PCAS

By Rob Hanna – President of Precision Content This article is part of a series based on the results of a survey of more than 250 technical communication professionals conducted by The Content Wrangler in 2017 entitled The DITA Satisfaction Survey[i]. In the survey, almost two-thirds of respondents voiced concerns with their DITA deployment. In […]

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Addressing DITA Dissatisfaction Part 2: Technology

Posted on by PCAS

By Rob Hanna – President of Precision Content This article is part of a series based on the results of a survey of more than 250 technical communication professionals conducted by The Content Wrangler in 2017 entitled The DITA Satisfaction Survey[i]. In the survey, almost two-thirds of respondents voiced some concerns with their DITA deployment. […]

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Addressing DITA Dissatisfaction Part 3: Management

Posted on by PCAS

By Rob Hanna – President of Precision Content This article is part of a series based on the results of a survey of more than 250 technical communication professionals conducted by The Content Wrangler in 2017 entitled The DITA Satisfaction Survey[i]. In the survey, almost two-thirds of respondents voiced some concerns with their DITA deployment. […]

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Virtual connection

Is your content future-enabled? 3 questions to consider about content creation

Posted on by PCAS

We commissioned a survey in late 2015 on the topic of innovating content creation and reuse. The data revealed that only a handful of companies have formal content creation practices. It prompted us to summarize the numbers and ask the three questions below and to frame this blog post around the value of future-enabling content. […]

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Tips for Subject Matter Experts – Providing Effective Feedback

Posted on by PCAS

As a content services company, we help companies transform their content. This involves working with subject matter experts (SME) to rewrite and restructure legacy content. We have noticed, that although authorities in their role, SMEs often require guidance on how to provide effective feedback and comments when reviewing draft content.  We provide short training sessions before any […]

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Meditative businessman is looking for the best solution for the business development process. Business icons are drawn over the huge blackboard.

The Definition of Done & The Path to Project Management Bliss

Posted on by PCAS

Success is not about checking off a box to say that you have finished something. That’s just finishing something. You can only truly succeed when you have transcended to a new state of being. In project terms, I call this the Definition of Done. It is a Zen-like state in which you become something greater […]

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